Privacy policy

Last updated: September 2026

toners.ca is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

• Name, email, phone number, shipping/billing address
• Payment information (processed securely — we do not store card details)
• Order history and browsing behaviour
• Device and browser information via cookies

How We Use Your Information

• To process and fulfill orders
• To communicate order status and shipping updates
• To improve our website and product offerings
• To measure and improve the performance of our advertising
• To send marketing communications (with your consent only)

Data Security
SSL encryption is used across all pages where personal or payment information is submitted.

Third-Party Sharing
We do not sell your personal information. We share personal information only as needed to operate our store: with shipping carriers to deliver your order; with our payment processor to complete your purchase; with the advertising and analytics providers described below; and where required by law.

Advertising and Measurement
We use advertising and analytics services from Google and Microsoft to understand how our ads perform and to improve them. For conversion measurement — including Google Ads Enhanced Conversions — we may share hashed (encrypted) customer information such as your name, email address, phone number, and address. This information is hashed before it is sent, is used only to match a purchase to an ad interaction in a privacy-safe way, and is not used by us to identify you to third parties. You can control ad personalization through your Google Ads settings and through your browser or device settings.

Cookies
We use cookies, including advertising and analytics cookies from Google and Microsoft, to improve your browsing experience, analyze traffic, and measure advertising. You may disable cookies in your browser settings.

Your Rights (PIPEDA)
You have the right to access, correct, or request deletion of your personal information. Contact us at vince@toners.ca.

Contact: 1-866-426-9104 | vince@toners.ca