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Remote locations are excluded from our free shipping. ALL ORDERS TO NL MUST CHOOSE SHIPPING
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PIXMA 6500, PIXMA IP4200, PIXMA IP4300, PIXMAr IP4400, PIXMA IP4500, PIXMA IP5200, PIXMA IP5200R, PIXMA IP5300, PIXMA IP6600D, PIXMA MP500, PIXMA MP530, PIXMA MP600, PIXMA MP610, PIXMA MP800, PIXMA MP800R, PIXMA MP810, PIXMA MP830, PIXMA MP850, PIXMA MP950, PIXMA MP960, PIXMA MP970, PIXMA Pro 6000, PIXMA Pro 6500, PIXMA Pro 9000, PIXMA Pro 9000 Mark II
You may return new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in Canada. Note that there are restrictions on some products, and some products cannot be shipped to rural destinations and po boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order