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Remote locations are excluded from our free shipping. ALL ORDERS TO NL MUST CHOOSE SHIPPING
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
HP DesignJet 5940, DesignJet 5940XI, DeskJet 460, DeskJet 460C, DeskJet 460CB, DeskJet 460WBTM, DeskJet 460WF, DeskJet 5740, DeskJet 5740XI, DeskJet 5743, DeskJet 5745, DeskJet 5748, DeskJet 5940, DeskJet 5940XI, DeskJet 6520, DeskJet 6520XI, DeskJet 6540, DeskJet 6540DT, Deskjet 6540XI, DeskJet 6543, DeskJet 6546, DeskJet 6620, DeskJet 6620XI, DeskJet 6830, DeskJet 6830V, DeskJet 6840, DeskJet 6840DT, DeskJet 6840XI, DeskJet 6848, DeskJet 9800, Deskjet 9800D, DeskJet D4145, DeskJet D4155, DeskJet D4160, DeskJet D4163, DeskJet D4168, OfficeJet 100, OfficeJet 150, OfficeJet 2710, OfficeJet 6200, OfficeJet 6205, OfficeJet 6210, OfficeJet 6210V, OfficeJet 6210XI, OfficeJet 6213, OfficeJet 6215, OfficeJet 6310, OfficeJet 6310V, OfficeJet 6310XI, OfficeJet 7210, OfficeJet 7210V, OfficeJet 7210XI, OfficeJet 7310, OfficeJet 7310XI, OfficeJet 7410, OfficeJet 7410XI, OfficeJet H470, OfficeJet H470B, OfficeJet H470WBT, OfficeJet H470WF, PhotoSmart 2570, PhotoSmart 2575, PhotoSmart 2575V, PhotoSmart 2575XI, PhotoSmart 2605, PhotoSmart 2608, PhotoSmart 2610, PhotoSmart 2610V, PhotoSmart 2610XI, PhotoSmart 2613, PhotoSmart 2710, PhotoSmart 2710XI, PhotoSmart 325, PhotoSmart 325V, PhotoSmart 325XI, PhotoSmart 335, PhotoSmart 335V, PhotoSmart 335XI, PhotoSmart 375, PhotoSmart 375B, PhotoSmart 375V, PhotoSmart 385, PhotoSmart 385V, PhotoSmart 385XI, PhotoSmart 420, PhotoSmart 422, PhotoSmart 422V, PhotoSmart 422XI, PhotoSmart 425, PhotoSmart 425V, PhotoSmart 428, PhotoSmart 428V, PhotoSmart 428XI, PhotoSmart 475, PhotoSmart 475V, PhotoSmart 475XI, PhotoSmart 7850, PhotoSmart 8049, PhotoSmart 8050, PhotoSmart 8150, PhotoSmart 8150V, PhotoSmart 8150XI, PhotoSmart 8400, PhotoSmart 8450, PhotoSmart 8750, PhotoSmart B8300, PhotoSmart B8330, PhotoSmart B8338, PhotoSmart B8350, PhotoSmart B8353, PhotoSmart C3110, PhotoSmart C3135, PhotoSmart C3140, PhotoSmart C4100, PhotoSmart C4110, PhotoSmart C4140, PhotoSmart C4150, PhotoSmart C4180, PhotoSmart C4183, PhotoSmart C4188, PhotoSmart D5060, PhotoSmart D5065, PhotoSmart D5069, PhotoSmart D5100, PhotoSmart D5145, PhotoSmart D5155, PhotoSmart D5156, PhotoSmart D5160, PhotoSmart D5163, PhotoSmart D5168, PhotoSmart Pro B8350, PSC 1600, PSC 1608, PSC 1610, PSC 1610V, PSC 1610XI, PSC 1613, PSC 2350, PSC 2353, PSC 2355, PSC 2355V, PSC 2355XI
You may return new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in Canada. Note that there are restrictions on some products, and some products cannot be shipped to rural destinations and po boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order